Return and Exchange Policy

  • 7 days Replacement only
  • Please keep the product with original accessories, user manual, and warranty cards in the original packaging at the time of returning the product.
  • In order to help you resolve issues with your product, we may help with your product over the phone.
  • If your product is damaged, defective, incorrect, or incomplete at the time of delivery, please contact us as soon as possible.


Valid reasons to return an item

  • The delivered product is broken (i.e. physically destroyed or broken) / defective (e.g. unable to change on)
  • The delivered product is incomplete (i.e. has missing things and/or accessories).
  • The delivered product is inaccurate (i.e. wrong product/size/color, fake item, or expired)
  • The delivered product doesn't match the product description or image (i.e. product not as advertised)


Refund

Once we have received your product, we will check the product, and then we will pay you through any medium JazzCash, Easypaisa, and through the Bank.

Shipping charges will be yours if you are refunding or exchanging the product

If you receive a refund, the cost of return shipping will be deducted from your refund.